Five Companies That Dropped The Ball This Week

Major Security Flaw Surfaces In Amazon's Phone Support Policy

Amazon also deserves a dressing-down for its role in the Honan hack fiasco. Its policy of allowing people to call customer support and add a credit card to an account simply by providing their name, email address and billing address paved the way for all of the hacker misdeeds that followed.

Like Apple, Amazon has since changed its phone support to prevent this method from being used in the future, but you have to wonder how many times it has been used previously by hackers whose goal it was to keep their tracks hidden.


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