Overcoming Concerns
It can be a challenging task just to get CIOs to shift their way of thinking of outsourcing as cost-cutting, but solution providers also need to work to overcome customers' mental roadblocks around sharing their data and security to increase their services and outsourcing businesses, according to Bluewolf.
"As organizations move to the cloud, and the more you build trust in new models around accessing data, that becomes less of a concern. It depends on the outsourcing strategy and the sourcing mix that you choose. There are different levels of cost and business impact and control," Sklar said.
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