CEO: Virginia M. Rometty
IBM came roaring back from 2011 to capture the overall win in Middleware, as well as each of the three subcategories. In 2011, the vendor was overthrown by Oracle. This year, Oracle repeated its 2010 performance, finishing behind Microsoft and IBM. IBM's largest margin of victory was in the product quality criterion, where it crushed Oracle by 13.5 points. However, Oracle bested IBM in four criteria: services opportunity, partner portal, managing channel conflict and ease of doing business. In addition, Microsoft won the training criterion.