2012 Annual Report Card: 23 Category Winners


Data & Information Management: Microsoft

CEO: Steve Ballmer

Microsoft dethroned IBM, the category winner for the previous two years. The vendor, which won all three subcategories, improved its scores in product innovation, partnership and support. Microsoft's overall score was nearly 10 points higher than in 2011; its greatest strides were in the criteria of post-sales support and ease of doing business.