No. 1 Biggest Drop: Symantec, Backup & Recovery Software
CEO: Steve Bennett
Down: 9.6 points (Overall Score: 72.7)
Symantec lost all 18 criteria to first-place EMC in Backup and Recovery Software. The biggest disparity was in revenue and profit potential, where Symantec was 23.2 points off the mark. Postsales support and services opportunity need substantial improvement as well, according to surveyed VARs.