No. 2 Biggest Drop: Sophos, Client Security Software
CEO: Kris Hagerman
Down: 8.7 points (Overall Score: 81.1)
Last year, Sophos finished in first place in this category, and aced three criteria this year: (product) quality and reliability, richness of product features /functionality and (product) technical innovation. Still, those high scores -- quality was an impressive 106.2 -- were not enough to boost the overall score out of the biggest losers group. Its largest loss against top challenger Kaspersky Lab was in partner portal, but it fared nearly as poorly in ease of doing business.