ShoreTel Sky Communicator
It might seem odd to recognize a telecommunications system in the category of productivity software. But this year's winner is not your average PBX. Its system integrates as tightly with Microsoft Office apps as anything else we've seen -- including Microsoft's own solutions. This unified communications tool integrates presence, enterprise instant messaging, voice and video chat, screen sharing and file transfer. It can even show when co-workers are on or off the phone. Congratulations go to ShoreTel for ShoreTel Sky Communicator. The company was not present at the conference to accent its award.