New ScanSource Services Group Supports VARs
ScanSource created a new business unit that focuses on support programs and services for solution providers. The ScanSource Services Group offers assessment, configuration and implementation services, as well as education and training, marketing and partnership opportunities around Avaya solutions, according to the ScanSource Services Group, which is led by Mike Burns (pictured). Burns previously served as vice president of ScanSource's OUI Managed Services business unit.
Specifically, ScanSource offers Avaya IP Office R8.1 custom configuration, training classes for resellers of the Avaya Aura communications platform, and access to the Avaya Networking Enablement Program, which allows Avaya voice resellers to build their data practice with the help from ScanSource design architects, systems engineers and sales resources.