5 Companies That Dropped The Ball This Week

Microsoft Suffers Outlook.com Outage, Doesn't Inform Users

Microsoft is shutting down Hotmail and moving users over to its Outlook.com cloud email service, but an outage this week could slow its progress. Hey, outages happen, but users were especially peeved that Microsoft didn't alert them to what was going on. Microsoft later acknowledged the outage and said it affected only a small number of users, but in the cloud, communication is key, and it didn't happen this time.

Get the latest channel news to your inbox every morning with the CRN Daily newsletter.