2013 Channel Champs: Overall Winners


COLLABORATION SOFTWARE

Microsoft

Repeating its successes of 2011 and 2012, Microsoft is once again the Channel Champ in the category of Collaboration Software. This year Microsoft beat out archrival IBM as well as Citrix, which was added to the category this year.

Microsoft's technical satisfaction ratings soared this year (to 88.6 from 80.8 last year), likely due to the 2013 release of its SharePoint flagship collaboration software in late 2012. That edition offered a swarm of new capabilities, including search improvements and e-discovery tools, social media news feeds, cloud administration tools and development capabilities based on Microsoft's cloud application model.