Rule No. 2: Standardize Wherever Possible
Midmarket CIOs need to employ standards to simplify the IT environment. They should look to reduce the number of configurations and IT providers supported, as simpler IT environments translate to less expensive and easier maintenance. Executives also should question all functionality requests that require customization, especially for "nondifferentiating" activities. The key is to practice simplicity first, and customize only when absolutely necessary for as many IT solutions as possible.