Volume Servers: Dell
CEO: Michael Dell
Dell took the top spot in this product category with an overall score of 70.9 versus Hewlett-Packard's 69.1. But this was the only product category in this year's Annual Report Card survey in which the highest scores for product innovation, support and partnership went to three different companies. HP generated the highest score for product innovation, beating second-place Dell 80.1 to 79.6. But Dell came out on top in support with a score of 64.2 to second-place Lenovo's 61.6. And Lenovo generated the highest score for partnership, 70.1, handily beating Dell's 68.3.