Obamacare Site Disaster: 10 Steps Solution Providers Would Take To Fix It


2. Application Performance Management

Multiple companies have offered their application performance management software to the healthcare site, including Compuware APM and AppDynamics. Compuware APM has already done an external analysis of the site, but it would be helpful to do analysis to discover the location of bottlenecks, Compuware's Burns said.

"Without having a system that can do this accurate performance analysis, they're really falling into the age-old trap of looking in all the areas without having any visibility of what to fix," Burns said. "Without that, they're really flying blind."

He said the government is bringing in some great companies to help fix the problems, such as Verizon, but without APM, the companies won't have any idea where to look.

"I think they're bringing in some really good people who could help if the problem is in a specific area, but I think they're really guessing at this point," Burns said.