2. Smart Machines
Smart machines, from self-driving cars to computerized personal assistants, will be the "most disruptive in the history of IT" through 2020, Gartner said. For that reason, there is a lot of success to be found for those who jump on board the trend early, Gartner said. This applies for both individuals and enterprise users, Gartner said. Despite consumerization, smart devices will have a big impact on both the enterprise and consumer levels before ultimately settling in the consumer space.