No. 5: Applications
Solution providers gave applications a mean score of 5.07 on the 1-to-7 scale.
Now, we start getting into what solution providers consider to be the most valuable technologies to the future of their businesses. Solution providers can work with packaged applications, such as Microsoft Dynamics CRM, for example, and provide value through additional services such as software implementation and customization. Or they can develop custom applications for customers, a service that requires technical development capabilities as well as vertical industry expertise.