5 Companies That Came To Win This Week


ShoreTel this week unveiled plans for significant changes to its Champion Partner Program aimed at making the program simpler for partners to navigate and less vulnerable to channel conflict.

Among the changes, the bulk of which go into effect Jan. 1, are new partner discounts and market development funding structures, a new opportunity registration program, and a new pricing model for ShoreTel's support services. A key improvement is the streamlined discount plan that condenses multiple billing thresholds within each partner level.

ShoreTel today has some 900 channel partners, 550 in North America, and company executives speaking with CRN emphasized that feedback from solution providers was used in shaping the new program.