Oracle stayed atop this technology category -- but just barely. Its overall Channel Champions rating was down to 77.2 this year from 81.7 last year. Its support satisfaction score was down more than 8 points and its financial satisfaction rating was down more than 4 points. IBM, meanwhile, moved into second by boosting its overall rating by almost 7 points, putting it just 0.2 points behind Oracle. Red Hat fell to third place despite improving its overall score by 2 points this year.