Business Analytics Software
The lineup of vendors in the business analytics software category was unchanged from 2013, with Microsoft once again coming out ahead of SAP, IBM and Oracle. But all vendors saw improvements in their partner satisfaction scores ---some significantly. Microsoft and SAP both increased their technical satisfaction ratings by more than 9 points, for example, while Microsoft grew its support satisfaction scores by a whopping 11.5 points. Power BI for Office 365, the company’s cloud-based business intelligence service that was unveiled at last year’s Worldwide Partner Conference, may have boost Microsoft’s scores. The BI service just became generally available in February.