Cloud Office Productivity
In a testament to the channel success of its Office 365 cloud application suite, Microsoft won this technology category in a fairly tight competition with IBM and Google. Microsoft won on the strength of its technical satisfaction rating. But IBM scored highest in support and financial satisfaction: Perhaps changes Microsoft is making to the incentives it offers Office 365 resellers is impacting the company’s scores. And while much has been made of the Microsoft-Google rivalry in cloud applications, our survey shows that the search engine giant has a ways to go to capture the hearts and minds of solution providers.