Going For The Gold: 2014 Channel Champions


CRM Software

Repeating its victory of last year, Microsoft recorded the highest overall Channel Champions score in the highly competitive CRM Software category, this year beating out Oracle, Salesforce and SAP. Microsoft rolled out new releases of both its on-premise and its cloud-based Dynamics CRM applications last fall, the first new major releases in two years. Research firm Gartner predicts the market for CRM applications will grow to $23.9 billion this year with cloud CRM applications accounting for 49 percent of that.