Amy Abatangle, Untangle
Vice President, Sales & Marketing
My first job was bagging groceries part-time at 15. I quickly learned uncomfortable lessons about standing for hours, punching the clock, and paying union dues and taxes. I gained valuable skills while keeping up with demand during peak periods like the five o'clock pre-dinner rush -- how to smile and make small talk when I didn't really feel like it. I learned that people appreciated it when I didn't crush a loaf of bread or a dozen eggs -- the basics of customer service. I've taken that customer focus with me throughout my career.