Strength In Numbers
For the 31st year, CRN offered solution providers across North America a chance to take out their red pens and grade their vendor partners as part of CRN’s Annual Report Card.
Solution providers scored vendors in 25 product categories according to three sets of criteria: product innovation, support and partnership. Those, in turn, were made up of 17 subcategories, such as product quality and reliability under product innovation, training under support, and revenue and profit potential under partnership.
Given the dynamism of the IT industry, CRN scrutinizes the ARC product categories every year and adds, drops, consolidates and modifies them as needed. This year 11 categories are new or modified from last year's report card.
Voting for the vendors can be just as dynamic. While some product categories saw repeat winners from last year, other categories saw new winners rise to the top and knock last year's champs from their perch.
Who's hot and who's not, according to the channel? Read on to find out…