Leveraging cloud infrastructure doesn't absolve IT shops or solution providers of their duties to maintain and manage the cloud. It's not a 'set it and forget it' environment, as Amazon's cloud outage has proved.
"Just because I can move it into the cloud, that doesn't mean I can ignore it," said Michael Kirven, co-founder and principal for New York-based solution provider Bluewolf. "It still needs to be managed. It still needs to be maintained."
Jim Damoulakis, CTO of solution provider GlassHouse Technologies, Framingham, Mass., added: "You can't just simply write a check and your problems go away."