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Cloud Wake-Up Call: Worldwide Survey Shows User Dissatisfaction

By Jack McCarthy CRN
10:00 AM ET Thu. Jun. 14, 2012
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Poor Provider Performance Top Concern

Less than 50 percent of IT decision-makers from businesses and organizations in the U.S. said they were very satisfied with providers in terms of support services, value and performance.

Almost 30 percent said performance needs the most improvement, ahead of security concerns, which are usually seen as the most important concern for businesses.

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