A brief service interruption this week involving Google Drive, Google Docs and Gmail must have had engineers at the Mountain View, Calif.-based company saying "Not again!" The April 17 issue was short-lived and impacted only a handful of customers, unlike last month when keeping the services running proved to be a challenge.
Google gave new meaning to the term "Triple Play" last month when the company's Google Drive storage service suffered three outages in one week. The first service interruption, which was blamed on a software glitch and a subsequent cascade of other problems, began on March 18, and impacted about one-third of the customer base for approximately two-and-a-half hours. The incident was followed up by a two-hour outage on March 19, and another, more lengthy loss of service on March 20.