Movers And Shakers: Here's Who Made Gartner's 2013 Cloud IaaS Magic Quadrant

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Challenger: Savvis

Savvis sells public and private cloud IaaS services under its Symphony brand. Parent company CenturyLink sells a public cloud IaaS called SavvisDirect.

Strengths: Savvis has a "very broad, multitiered IaaS product portfolio," strong security features and deep expertise delivering cloud services to enterprises. Its customer portal is another advantage; Gartner said it has "one of the most comprehensive feature sets in the hosting industry."

Cautions: Savvis has a large product portfolio with many different options, and that can be "confusing" for some customers, Gartner said. The quality customer service "is declining across Savvis' lines of business, including the cloud IaaS business," said Gartner.


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