Why Salesforce.com Isn't Just For CRM Anymore

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What's Hot On The App Exchange

The Bluewolf survey showed that these AppExchange applications are expected to be most in demand in the future, along with the current adoption rates:

* Service agent productivity: 10 percent

* Finance: 13 percent
* Sales forecasting: 18 percent
* HR performance management: 19 percent
* Marketing/website productivity: 21 percent
* Analytics: 23 percent
* Sales document generation/management: 26 percent
* Mobile sales: 30 percent
* Data cleansing: 39 percent

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