Why Salesforce.com Isn't Just For CRM Anymore


What's Hot On The App Exchange

The Bluewolf survey showed that these AppExchange applications are expected to be most in demand in the future, along with the current adoption rates:

* Service agent productivity: 10 percent

* Finance: 13 percent
* Sales forecasting: 18 percent
* HR performance management: 19 percent
* Marketing/website productivity: 21 percent
* Analytics: 23 percent
* Sales document generation/management: 26 percent
* Mobile sales: 30 percent
* Data cleansing: 39 percent



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