1. Information Transformation
Overall, Engates said that 2014 will bring a shift in the role of the IT provider, from information technology to information transformation.
"IT departments are going to have to fundamentally transform themselves, or even rename themselves [information transformation]," Engates said.
For 2014, it's about breaking down the barriers between IT department or solution provider and the rest of the business, he said. Solutions need to be embedded into the day-to-day business, he said. He recommended IT departments and solution providers start experimenting with implementing new technologies instead of waiting for businesses to ask for it.
"I think a lot of companies are starting to see the writing on the wall that they can't operate in the silos they operate in today," Engates said. "I think that that world is going to be left behind if they don't start to think about how they embrace the new stuff in line with that new way of thinking."