Autotask Execs On Cloud: 'Where There's Chaos And Disruption, There's Opportunity'


Email this CRN article

Are you seeing most solution providers moving to recurring revenue?

Burns: "I would say we're seeing it as almost universal. They're not all magically, 100 percent converting over, but I believe almost all of them are migrating, so they're transitioning ... It's easy for us to see that because we get a lot of utilization data as we're 100 percent cloud. We can see contracts they're using, by far the contract mode in our system is a recurring contract, which is almost a 100 percent indicator that they're going to managed services. We can see the kind of services they're offering. I would say a third of our customers are predominantly managed services at this point, another third are hybrid. Even those that are not that focused, they're doing some of it."




Email this CRN article

For more coverage of this topic, attend NexGen Cloud Conference & Expo. Use promo code CRN.