Autotask Execs On Cloud: 'Where There's Chaos And Disruption, There's Opportunity'


Are you seeing most solution providers moving to recurring revenue?

Burns: "I would say we're seeing it as almost universal. They're not all magically, 100 percent converting over, but I believe almost all of them are migrating, so they're transitioning ... It's easy for us to see that because we get a lot of utilization data as we're 100 percent cloud. We can see contracts they're using, by far the contract mode in our system is a recurring contract, which is almost a 100 percent indicator that they're going to managed services. We can see the kind of services they're offering. I would say a third of our customers are predominantly managed services at this point, another third are hybrid. Even those that are not that focused, they're doing some of it."



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