Strengths: As a long-time player in IT services, especially in Asia and Europe, Fujitsu is able to target its cloud sales efforts on a large base of captive customers. The company "has been successful at extending existing Fujitsu relationships into cloud deals," Gartner's report stated.
Gartner also commended Fujitsu for responsive support and good account management.
Fujitsu is developing a portfolio of IaaS, PaaS and SaaS services as part of a vision to encompass a wider range of digital business capabilities.
Cautions: Customers currently using S5 must factor K5 into their buying decisions, even though the new platform has no operational track record.
Fujitsu's cloud IaaS capabilities lag significantly behind those of the market leaders, Gartner noted.
While K5 provides a better foundation, and Fujitsu has made acquisitions to accelerate its time to market, it's going to have to keep aggressively investing in acquiring and building technology if it hopes to remain competitive.