Bizagi's heritage as a business process automation vendor delivers "strong process features and a low-code business model" that landed it in the Contender category of the Forrester Wave.
Well-developed process and case management features allowed the London-based company to springboard into the low-code market. Bizagi continues to nurture a large community site, but recently added a usage-based pricing model and its first public cloud service.
The vendor is rapidly expanding sales and support worldwide. But the transformation from business process management to low-code platform provider is incomplete.
Bizagi needs to accelerate its migration to the cloud with its own security certifications and a web version of the free modeler that has gained it such a large community, Forrester said.
It would also benefit by doing more with machine learning and IoT, and by closing gaps in administration and application support.