Earthquakes, Floods, Epidemics: Is The Supply Chain Strong Enough?


Actual Breaks: Philippines Earthquake, October 2013

A 7.1 magnitude earthquake that struck the Philippines in October 2013 damaged government buildings and a major hospital in Cebu City, and temporarily shut down a major center of the call center industry.

The Philippines news site ABS-CBN reported that Cebu City is home to the world's eighth-largest concentration of call centers worldwide.

 



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