Security of the cloud is still customers' No. 1 concern, Sobel said, and solution providers looking to become cloud providers need to address several issues including:
* Help customers understand potential security issues of the cloud and provide them the ability to manage access.
* Provide the required authentication and access technology to help customers manage data in the cloud, including the ability to automatically delete expired data.
* Ensure the reliability of the network and other technology customers will use.
* Understand the government or business regulations that are important to customers.