Email this article   Print article 


Cloud 101: 8 Steps To Becoming A Cloud Provider

By Joseph F. Kovar CRN
3:45 PM ET Tue. Sep. 27, 2011
< Previous | 1 ... | 5 | 6 | 7 | 8 | 9 | ... 11 | Next >

Step 5: Determine Service Level Agreements

Solution providers must define the service level agreements (SLAs) they offer customers, Sobel said. This includes defining the level of commitment they can guarantee customers using clouds, and what they need to build in order to ensure they can meet that commitment, he said.

Next Slide >

< Previous | 1 ... | 5 | 6 | 7 | 8 | 9 | ... 11 | Next >


CHANNEL SERVICES >>


• 

• 

• 

• 

• 

• 

• 

 

ccsa