Solution providers in the small-business market have been providing remote management and monitoring of networks for many years. Now HP Technology Services is bringing to bear its considerable intellectual property to the enterprise market with a solution called HP Proactive Insight experience. HP said its services offering is aimed at enabling customers "to take proactive actions as well as automate and manage tasks, resulting in problem prevention and productivity gains averaging $32,000 per 100 users." HP said partners can use Proactive Insight to provide services themselves or on behalf of HP. Partners that have teamed with HP Technology Services are driving big sales and profit gains.