Here's Who Made Gartner's 2017 Magic Quadrant For Unified Communications As-A-Service


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Leader: 8x8

The San Jose, Calif.-based UCaaS application specialistaudio conferencingoffers Virtual Office delivered via its own multitenant platform, which 8x8 is in the process of porting to AWS IaaS. 8x8 also offers a cloud contact center solution branded as 8x8 Virtual Contact Center.

Gartner estimates that 8x8 is one of the largest UCaaS providers supporting more than 1 million users. The vendor has expanded significantly in the European market after two acquisitions of UK-headquartered companies.

8x8 is ranked No. 2 in vision and among the middle of the pack in execution on the Magic Quadrant.




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