Autotask has announced a new Certified Consulting Partner program and the expansion of its client services operations.
The Certified Consulting Partner (CCP) program connects Autotask users with new and existing customers looking to better maximize the value of their Autotask implementation, according to the East Greenbush, N.Y.-based company. The program is designed to provide unique benefits to both the CCPs and to the Autotask users who engage them.
To become a Certified Consulting Partner for Autotask, service providers must complete a training and testing program and are required to participate in ongoing product and business process training during their tenure, according to Autotask CEO Mark Cattini.
Meanwhile, Autotask also said it plans to realign its resources to provide better support and aims to increase support personnel by 50 percent by the end of the year.