First Look: N-able's N-central 9.0 Automates Common Tasks


A Runbook To Run With

N-able has developed a series of automation policies based on industry best practices and standard procedures. Included with N-central 9.0 is an MSP Technical Runbook, in which the script collections have been pre-tested and can be modified to suit any organization. Robert Grapes, N-able Technologies' director of product management and marketing, told CRN that the idea of Runbook is to "give junior technicians the ability to launch and monitor tasks so that senior staff is free to handle more advanced duties."



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