10 Coolest Managed Services Offerings Of 2012 (So Far)

Level Platforms Adds NOC, Help Desk Services To Managed Workplace

Level Platforms launched a portfolio of NOC and help desk services with the release of its Managed Workplace 2012 platform upgrade earlier this year. The new services can augment MSPs' existing remote monitoring, remediation and support offerings and help them become more valuable partners to customers, said Peter Sandiford (left), CEO. The help desk is staffed by Level Platform employees, who for a flat fee will handle unlimited end-user inquiries, he said.

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