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TruMethods Develops Process Standardization Tool

At its recent Schnizzfest conference, TruMethods announced myITprocess, a secure, multitenant tool to help managed service providers design, implement and manage customers in a standardized fashion. The tool collects and analyzes data based on what technology customers have in place, how that technology fits into an MSPs offerings and whether that legacy technology has a negative impact on their customers' business and should be replaced, said Bob Penland (left), CTO at TruMethods. "We're calling it an IT provider template,” he said, adding that they are the "standards you have for you clients."