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Elements Of A Successful Managed Print Services Business

By Rick Whiting CRN
12:00 PM ET Fri. Aug. 31, 2012
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Do You Measure Up?

  • Review your strengths
  • Understand what you need to deliver (ask your customers)
  • Structure the org chart to support your offerings
  • Define the roles of your employees
  • Craft your agreements/SLAs
  • Develop the sales process
  • Define the customer onboarding process

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