N-able News Roundup: MDM, Report Manager 4.0, 2013 Roadmap


Report Manager 4.0

N-able's Report Manager 4.0 now integrates with PSA platform vendors Autotask and ConnectWise for ticket reporting, according to N-able.

The latest release creates an RMM reporting solution that combines RMM and PSA data. Report Manager 4.0 collects multiple metrics on all service tickets, which gives MSPs a better view of a customer's network and more detailed information for faster analysis, according to the company.

It also includes a new Network Assessment Report, developed to help MSPs attract more prospects using N-able's free Essential licenses.

"It quickly captures metrics on all activities; produces a broad range of custom reports; and allows them to instantly demonstrate their IT value, providing all the insight and services that an expert, on-staff or virtual CIO would offer," said Robert Grapes, director of product management for N-able, in a statement.