12 Challenges MSPs Face In 2013


Staying Ahead Of Technology

Andy Franczvai

Senior Systems Engineer
K&R Network Solutions
San Diego

"Our biggest challenge is convincing customers to stay up to date with technology and buying new versions of Windows, replacing their hardware when it's going out of warranty. We'll show them the benefits of keeping up with the hardware warranty for sure. Also putting in backups when necessary in case things go down when the warranty does expire [is a challenge]."