9 Questions Hosting Providers Better Be Prepared To Answer


Staffing At The NOC

Service providers that have their network operations centers staffed on a 24/7 basis to better ensure continuous service will be in demand. Datagram also recommends that the individuals staffing the NOC be actual employees of the provider, as opposed to contractors employed by a third party. Each individual working at the NOC needs to be fully trained in appropriate protocols, procedures and policies. Accessibility of the staff also factors into the equation.



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