8. Establish A Managed Services Tiger Team
Regardless of how carefully you plan your transition into managed services, there inevitably will be certain factors and developments that were unforeseen or otherwise overlooked. It is important to have a specific "tiger team" charged with navigating and executing the transition's components, regardless of whether they are planned or unplanned. Management representatives should be joined by all the major groups within the organization, including sales, engineering, marketing and operations.