SMBs And Managed Services: 5 Key Capabilities For MSPs


Sorting Through The Options

The world of managed services spans a seemingly infinite number of options that MSPs can provide to their customers, with many of those options being based on the particular provider's key expertise and the needs of their respective customers. CRN spoke with Jonathan McCormick, COO of Intermedia, a Mountain View, Calif.-based managed service provider, to learn which ones he thinks are most important for all managed services to be able to support in order to keep their doors open in the current competitive environment.