Tech 10: Must-See Managed Service Products


7. Spanlink Communications OnGuard

Top Cisco collaboration partner Spanlink Communications earlier this year introduced OnGuard, a managed services suite for enterprise call center and telepresence videoconferencing. OnGuard also provides switching and router services. The Ciscofocused managed services come in two packages: a basic offering called OnGuard Maintain that provides monitoring and engineering support plus audits, service level agreements and notification services. On Guard Manage includes patch management, desktop and license management and application failure testing.



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