The 10 Biggest Managed Services Stories Of 2013


1. Dimension Data Moves IT Support Maintenance Into Cloud Services Era

To help more MSPs move into the cloud, Dimension Data announced a new managed services offering in January to help MSPs move break/fix support into the cloud. The offering, called Global Uptime, was extended to Dimension Data's 6,000 clients worldwide and gave them access to cloud-based IT asset tracking, with proactive uptime mobile monitoring. The move is part of the company's aggressive push toward cloud-based managed services, Dimension Data said at the time, and will help MSPs cut costs and consolidate operations under a single managed service.



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