The 10 Biggest Managed Services Stories Of 2013


7. Continuum Rolls Out New Programs For MSPs

Boston-based Continuum had a dual rollout in January to enhance its support of customer needs and legacy infrastructure. Announced first, the BDR Revive Solution allows for a simple USB stick install of Continuum's backup and disaster recovery solutions. The significance of the solution, Continuum said, was that it could be installed on existing hardware, meaning hardware investments already made didn't have to be scrapped to install BDR software. The second, Tech Advantage program, lets MSPs access Continuum's Mumbai, India-based operations center team to resolve problems and cost-effectively work on projects around the clock.